Disgusting service. The first thing they do is put a $200 hold on your credit card in case “you” cancel. This is if they ever show up for an appointment in the first place. If you decide not to proceed with what they propose then you’re getting charged the $200 minimum. In other words they don’t come in and give you an estimate, they charge you $200 for that privilege. None of this matters because they did not show up for their appointment anyway. We had a 1-3pm appointment window and they simply did not show up. No call, no notification. I called them to find out what was going on and make sure they don’t steal my $200 for doing nothing. I was on hold for ten minutes only to be told the technician “had a problem with a belt and would come in several hours”. Needless to say I demanded they release my $200 credit card hold and then told them they are disgusting. Now I’m telling all of you the same thing. They are a disgusting company to deal with. So don’t. And if they post a reply to this don’t believe it. It will be public relations nonsense. They didn’t show up. Period. Doesn’t get worse than that.
New Management. Owned by loveyourrugs now. Prices have changed drastically. It used to be under $1 per sqft for a rug cleaning. Now under new management it is almost $3 per sqft. Those prices are out of this world! Had 2 6×9 area rug that totaled over $300. No discounts for contractors. Wound not recommended. You are better off using smaller carpet cleaning companies. Fair prices with the same quality results.
Really happy with the cleaning of my living room carpet I was thinking about replacing it but Babayan's company did an exceptional job in restoring it. Saved me lots of money and great customer service.
I used to have my rugs cleaned by Babayan's for years. Now another company has taken over this location - LoveYourRug. I brought 5 rugs for cleaning - one of the light colored rugs had yellow stains perhaps left from poor rinsing of the cleaning product. 3 looked like they were smeared, same appearance as prior to the cleaning. One rug was adequately cleaned. The stained rug is most likely destroyed. I will try to bring elsewhere to see if it can be salvaged. I cannot recommend.
Awful services. Their employees are rude and irresponsible. I sent a carpet for cleaning and they goes against their policy that is 3 weeks for carpet cleaning. I sent a carpet three weeks ago and still they are saying might they return it by next week. Never, never deal with this company again
I waited out to write this review to give this business a chance to call me and appologize for their behavour. I am utterly disappointed with their customer service (if there is any). I’ve been given a price on the phone and upon arriving at their location have been given a price almost 4 times more. When disputed the price the supervisor’s (maybe owner) reaction was kicking my carpet several times, treatening me to call police if i dont take it like that (I was trying to roll it) using foul language non stop! To calm down the situation I had to start recording on my phone, when the lady thought the phone is off she started to use the foul language again. I was subject to receive this utterly disrespectful treatment solely for asking them to honour their quotation I received half an hour ago over the phoneI from their store. I would not trust even walking in that store again, forget about leaving my carpet there. Especially during COVID and all sanitary concern I find it disgusting if the carpet cleaner kicking my carpet around with their outdoor shoe and in front of me ( guess what happens to it when the customer is not even around). Very disappointing to see such dishonest and disrespectful operations in our lovely community.
Babayan’s did a phenomenal job with the cleaning of my rugs. Customer service is excellent and I can say they are amazing at what they do! Will definitely recommend them to anyone in need of a rug cleaning ! - Claudio
Babayan's Carpet Cleaning is a Canadian Carpet cleaning service based in North York, Ontario. Babayan's Carpet Cleaning is located at 21 Mobile Dr, North York, ON M4A 1H9, Canada.
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