Cen Stone was recommended by my tile supplier for fabrication. Turned out to be a disaster. Once completed there was so much size variation that they could not be used. They denied responsibility and now refusing to respond or take my calls.
We were very unhappy with Cen Stone. Buyer beware!! It doesn’t matter how low the price is that they give you, it’s not worth the unprofessionalism and the hassle of dealing with this company. Their measurements were completely wrong, they didn’t return to fix any deficiencies and the owner was impossible to deal with even though we paid him 90% of the contract. We had to find another company to fix Cen Stone’s mistakes. I’m not sure how this company is even in business. We had a horrible experience and we hope that others read this review and never use Cen Stone’s services. After this review got posted, there was response that had a number listed to call to discuss my concerns, this is also a scam. Beware … this is not a reputable company. They do not stand behind their work.
My experience with [Cen Stone ] has been a complete nightmare. We paid over $16,000 for their services, only to receive unprofessional work and defective materials that pose a serious hazard to my family's safety. Their advertising is deceptive, promising warranties they refuse to honor. Despite multiple attempts over months, they have not fulfilled their warranty commitments. Instead, we've been given nothing but empty promises and excuses. This level of disregard for customer safety and satisfaction is unacceptable. I urge everyone to steer clear of [Cen Stone]. Our complaints will be escalated to the relevant authorities to ensure accountability. Save yourself the trouble and find a reputable company that values its customers and stands behind its promises.. stay away.
CEN STONE is a Canadian Countertop store based in North York, Ontario. CEN STONE is located at 101 Rivalda Rd, North York, ON M9M 2M6, Canada.
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