Poor service, rude worker who’s doesn’t know the menu and charging extra for no reason. Very disappointing experience. I was charged extra $1 for a topping that’s already included in the item. The worker or maybe it was the owner refused to admit it. I assume it is the owner trying to earn a bit more off his customers.
I visited yesterday and ordered only the Cheesecake Cookies & Cream. But an extra $1 charge was added, and when I asked why, an older man working at the counter told me it was for a “cheesecake topping.” When paying, the POS already showed Cheesecake Cookies N Cream item for $8.15, then with “waffle cone” for $1.00 so I asked why and he said it’s for the cheesecake topping. Which is weird because the item name suggest the cheesecake is already included. He said thats just the way it is and he’ll just change the $1 extra charge to “open item” to make things right lol. The pricing itself doesn’t make sense. But if that really is the correct price, then the POS should be updated, because the way it’s shown right now makes customers feel like they’re being overcharged or scammed. He was also quite rude, which made the experience even more dissappointed and made me write this review. It’s very likely the worker just scammed me, theres no reason for it to be shown like that. On the POS it clearly shows cheesecake cookie and cream for $8.15 already, why need to add $1 more for the cheesecake.
I can’t say enough good things about kat and Ryel at Yogen Früz. Their service is always amazing, friendly, welcoming, and consistent every single time. The frozen yogurt is always fresh, always perfect. I’ve truly never been disappointed. That’s why I keep coming back! You can really tell they care about the quality and the customer experience. If you’re looking for a delicious, refreshing treat and outstanding service, this is the place.
Yesterday, I visited this place. The drink was really good, but the service was just okay. Initially, I felt a bit rudeness, but later I understood that the staff member was struggling with the language. I would appreciate more politeness. However, the service was really fast.
My family and I LOVE Yogen Früz, and this location has been consistently good. The staff here are attentive and prompt. They have a large variety of choices, from preset flavours to customization options. All of the ingredients here are fresh and delicious. My go-to is a large Strawberry Peach frozen yogurt and it is always fresh, fruity and refreshing. I have also had two of their pre-set flavours, including the Strawberry Cheesecake and the Lychee Green Tea. Both were true to their flavours and came with an abundance of toppings. I definitely recommend this Yogen Früz location for all of your frozen yogurt cravings!
I think that this Yogen Früz is very important to this mall. When you’re thirsty, there’s a lot of other competitions, but in my opinion, I think that this is a good spot for a popping soda!
I love yogen früz! They have vegan coconut and chocolate frozen threats! The bubbles of the Popping soda won't float atop like in the picture, but the gradient colour is still pretty!
Yogen Früz is a Canadian Frozen yogurt shop based in North York, Ontario. Yogen Früz is located at 1800 Sheppard Ave E, North York, ON M2J 5A7, Canada.
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