First time contacting Canada Glass and the experience was great. Quoted online and got replied pretty quick, price was fair and the service was fast as well. George provided an excellent customer service! Will definitely use them again!
Called Friday for an emergency piece of glass I broke at a clients and they were able to make exactly what I needed for a reasonable price. Would recommend!!
I was helped by George on the phone, who was professional and knowledgeable and was able to expedite my order. Pickup was seamless as well, and the mirror I ordered was perfect.
Worst customer service and general manager who should not represent this company, one star is mostly because of him This company supplied and installed the front store door for our client in Barrie. Few months later because of the strong wind the door opened to far and got damaged. We contacted the company rep who sold the door and were told that they don't cover such damages that caused by a weather. We explained that this store existed for 15 years and that previous old door had never seen any damages because of the whether to which we were told that a wind chain should have been installed. The rhetorical question about why they didn't supply and install the chain, they explained that it would look ugly if they did. Anyway, sparing your time with this nonsense, decided to escalate the problem to a general manager/director and to my very polite appeal to find compromise I was yelled at, told that we are scammers and trying to take advantages of the situation and many other interesting things with finally hanging up on me. That was a shock to my 35 years of experience in this area to deal with highly ranked person in the company who didn't have desire to find a compromise, inpatient, rood, and totally unprofessional. If that's his personal demonstration of customer service, I wish I had never dealt with this company before. Shame on you, Mr Director and you definitely driven by desire to make money only and have no clue how customer orientation works
I had this company do my glass replacements before alway was a good customer, not sure what happened and now that I wanted to tell them to go a head with one of the two large windows, Sam said if I don't do two of the windows it's not worth there time. I done business with them before and there was no issues with doing one window before. I called George 2 times and George egnored my calls then I get an email that he's going to declined. George didn't have the professionalism to call me. In stead of giving the bad news by phone he emailed me and left it at that. Very disappointed with this company. They say in there decline email they don't have the technicians to do the jobs so why are they still giving estimates and giving false hopes to customers? beware.
After buying $40 worth of window hardware, the lady at the counter said she did not have the small window rollers. I asked if she could recommend a place to buy the rollers. She told me to research the source myself. TIIP International in Woodbridge has the largest selection of products locally.
28 years ago, Canada Glass & Mirror enclosed our tub with frameless glass that worked great all these years plus a custom wall to wall mirror also without problems. So when we decided to renovate our bathroom, we contacted them again. We needed two glass walls floor to ceiling with a towel bar and again, superb service and fast delivery. Installation was also amazing. Precision measurements made for a great installation that looks fabulous. Highly recommend.
Canada Glass & Mirror Company is a Canadian Glass & mirror shop based in North York, Ontario. Canada Glass & Mirror Company is located at 155 Bentworth Ave, North York, ON M6A 1M4, Canada.
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