I booked a facial here, not thinking anything of it since I have had one before and was curious to see if it would help with some dry skin I was experiencing on my face. My appointment was for 9:30 and I arrived 15 minutes prior, as instructed on the website. Upon entering, there was no-one at the front desk to greet me, so I took a seat. A few minutes later, a man poked his head out from down the hall, looked at me, then disappeared for another few minutes. At around 9:20, he came out and asked if I was here for Art of Facial Rejuvenation. I told him yes and that I had booked a facial. He then told me that it was for women only, not for men, which took me by surprise because nowhere on their website did it say facials were for women clients only. The website says it is women-owned but not for women only, and they offer some services for men/women specifically (like hair removal) as well so I was under the impression that the facial could be booked for anyone as it wasn't specifically labelled like the hair removals were. I asked how I could get my money back, and he said I would have to contact the site I booked through and could cancel, however cancelling at that last minute would leave me with a $35 charge with the site I booked through (ClassPass). I was visibly confused and frustrated, especially with the lack of clarity and explanation, so he said he would be right back. After another 5 minutes, he came back out and said that he found someone that could do it but it would be 15 minutes or so. I said okay sure, I will wait, and that was the last time he came out to speak with me. 15 minutes goes by, and no-one has given me an update and I have another appointment I have to get to, so at 9:45 (about 20 minutes after he last spoke with me), I'm getting ready to leave. He poked his head out one more time, to see if I was still there, but quickly went back into his room before I could say anything to him or ask for an update, and at this point there is still no-one at the front desk that I can ask either. So I was forced to leave as I could not wait any longer. I was extremely disappointed with the service from who I can only assume is the owner or manager (even though they claim to be fully women owned) and even more so with the fact I was refused the facial service because I was male. If that is the case, they should update their website to specifically say that. Very misleading overall and the customer service to mend or correct the issue was non-existent. Definitely do your research before booking here, extremely misleading, and would definitely recommend booking somewhere else that is less sketchy.
Very happy with their services specially Forma for my face. The new management team is very professional & friendly. I will definitely come back & recommended this clinic to my clients.
They are very friendly, professional and kind. The price is really reasonable and the laser machine was very new and good. I really recommend Art of Facial to everyone
I was just in the neighbourhood, waiting for my sister to finish up her class nearby so I could pick her up, saw this cute pink building and I had to go in. I ended up purchasing a bunch of products they have imported from Germany, I’ve never seen them in Sephora but honestly the overall shopping experience was was great. Mina was super attentive and nice, they even had one of their aestheticians (suzy I think?) to check my skin and recommend a couple of facial treatment plans. Will definitely follow up on those since the prices were really affordable for luxury skincare. The consult was free so if you’re looking to get started on skin care get your self a consult!
I am cancer survivor and I lost my brows after chemotherapy, I had difficulty time to formed my brows ever day. I met My Angel NAHID, she did amazing micro blading for me. She is informative and knowledgeable, also she did quite amazing details and created very perfect and professional, that make dreamy comfortable brows and eyes liners. Now one more time I found my confidence. She’s truly an artist. I was satisfied of her and her excellent group of ART OF FACIAL clinic and I strongly recommend to anyone looking for one if the best micro blading job.
I would highly recommend you do NOT come here. Don't get excited by their cheap prices, the doctors are inexperienced and do not have an aesthetic/creative eye when it comes to injections. I went in for tear trough (under eye filler) and to put it simply they did a terrible job. They overfilled my eyes, only filled the tear trough line (and put the entire syringe of filler in this line) and did not spread the filler across to different areas of the tear trough (ie. palpebromolar groove). This resulted in my undereyes being severely over-filled and I had huge bulges of filler in my under eyes. I was so distraught for a week, I had to go back and have the filler dissolved. The doctors had the nerve to tell me that this was "under eye fat", knowing I have completely hollow under eyes, this was 100% not the case. I eventually went to someone else to have my undereye filler further dissolved, and was reinjected a few weeks later. My undereyes finally look the way they should. Simply put, I highly recommend NOT going here. They don't know what they're doing, and you will not receive the results you are looking for. Pay a bit more and go to someone that actually has the skill to perform these procedures.
Amazing experience. I had a full body laser hair removal with Fatemeh and I was very satisfied with my experience. She was a very professional, caring and a devoted lady. It was a very clean and comfortable environment. I cannot wait to do my next session with her. The prices were very economic and affordable. I would definitely recommend this clinic to everyone
Art of Facial Rejuvenation is a Canadian Medical spa based in North York, Ontario. Art of Facial Rejuvenation is located at 147 Finch Ave W, North York, ON M2N 2J1, Canada.
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