Daniel from the sales team was incredibly easy to work with. He walked me through different options and did everything he could to support our event. Highly recommend Element Event Solutions for party rentals!
Horrible service, damaged and dirty products, delivery drivers are very rude and done want to deliver heavy items past the doorstep. They want to charge seperate delivery fees for every item but its no one fault that they decided to buy out half the rental companies in the GTA and things are coming from multiple warehouses.
We had the pleasure of working with Element Event Solutions for our recent State of the Wedding Industry Event at Steam Whistle Brewery, and we couldn’t be more pleased. Lee Ann and her team were fantastic from start to finish—professional, attentive, and incredibly accommodating. The mock-up table collection they provided was absolutely stunning and of exceptional quality. Delivery and pick-up were seamless and right on schedule, which made our planning process so much smoother. If you're looking for stylish, high-quality rentals and a team that truly cares, we highly recommend Element Event Solutions!
Do not go with this company if you value your time. Today, staff arrived 25 minutes early, which left us scrambling to find someone to let them in. This afternoon, they are, as of yet, 40 minutes late for pick-up. There is no after hours number to call, so we have no way to figure out where on earth the staff went. Update: Staff just finished picking up the 40ish tables. They arrived an hour and ten minutes late and finished 20 minutes after that. We eventually got a hold of the morning driver, who was no longer at work and he was able to get a truck sent to us.
Rude driver picking up chairs at our next door neighbour’s blocked our driveway and forced my wife to park down the street. There was a free space in front of the house where he was picking up, so this was just the company being a bunch of inconsiderate jerks.
We used Chairman Mills for my daughter’s wedding and the service was amazing considering the drive to muskoka and everything was perfect! Cheryl provided great customer service very professional and was always quick to get back to me and offer suggestions!! I would highly recommend them for all occasionsthanks for making the event stress free and beautiful!
Wow! I just saw a driver of one of this company’s trucks nearly take out a cyclist while entering the Gardner. The cyclist was stopped waiting, and the driver thought it appropriate to yell at home. Just awful! I don’t know what these guys do as a business, but me and about 40 other people are going to associate this brand with this employees actions. Whoever they are, I wouldn’t do but with them!
Element Event Solutions is a Canadian Party equipment rental service based in North York, Ontario. Element Event Solutions is located at 501 Consumers Rd, North York, ON M2J 5E2, Canada.
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