Mandy was amazing. The placement is perfect. The angle is chefs kiss bc it sits flush (YAY!) Her calm demeanour also helped me calm down. The jewelry selection was great. I looked online for prices before my appointment to go informed. Tip for pain tolerance: don’t get pierced within a week of your monthly friend
Yes, the staff are kind, but good customer service takes more than that. I went to this shop to get a piercing and was told I didn’t have the right anatomy. However, the explanation didn’t feel convincing at all—it came across more like they didn’t want to honor the $30 Wednesday discount. On top of that, the jewelry they offered was more expensive than the piercing itself, which made the whole situation feel even more questionable. They charge a cancellation fee, but what about when you book an appointment for a specific time and still aren’t seen until 20 minutes later? That doesn’t feel fair or professional.
Let me just start with saying the shop is beautiful however my experience was horrible I had a appointment for Oct 7, 2024 to get a tattoo done Leading up to doing the tattoo changes had to be made to the size of the tattoo I reached out to the store to see if I had to make an appointment with the artist to Further discuss my tattoo i was told no I could walk in she would be there until 7pm I showed up at 6:09 to be told she was done for the day which was upsetting considering I had spoke to front desk and told them that I would be coming to see her to make a long story short I reached out again to see if I could see this artist and the conclusion that I have come up with is that there is no communication in that store because I was told the next time she was going to be in was the Thursday but she was supposed to be doing my tattoo the Monday twice my info was taken to be passed on to management management was supposed to reach out to me and no one has reached out to me so if management can't even reach out to the customers to resolve issues this makes perfect sense why the staff in the store act the way they do I would like back my $100 deposit because my tattoo was not done yesterday because based on the events that happened it made me feel very uncomfortable to come and get my ink done yesterday
Went for a tattoo with my brother, spent 3 hours and $500 on a patchy, incomplete tattoo. They don't offer patch ups, you're better off going somewhere sketchy
got my surface tragus pierced here less than a year ago and I was having some complications with it, I went to get it checked by one of the piercers and she completely disregarded what was going on with it and told me it was fine. A few days later I had to remove it because it was bleeding constantly. she didn’t help me or advise me on anything. I wonder if I had seen a different piercer the advice they would’ve given me that could’ve helped me keep my favourite piercing, I appreciate if a little more care was taken when checking complications with piercings at steel n ink. I would love to come and get it re-pierced in hopes that things have changed! overall the customer service is good, but that one piercer in particular clearly does not care.
Lady that worked front desk was friendly and helpful choosing the jewelry! She squeezed me in for my tragus and daith for the same day and piercer was also great
Had my piercing done at the Scarborough Town Centre. Jason made me feel comfortable with the procedure and explained exactly how it was to be performed. Clean facilities and all interments used were all new and unpackaged in my presents. Nipple bar was sterilized and he began with the piercing...all done in under one minute.. The piercing has healed without any infection. Highly recommend Jason to anyone considering having any body piercing done.
Steel n Ink Shops at Don Mills(Toronto) is a Canadian Tattoo and piercing shop based in North York, Ontario. Steel n Ink Shops at Don Mills(Toronto) is located at 41 Clock Tower Rd, North York, ON M3C 0G4, Canada.
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