We just purchased our bathroom vanity and medicine cabinets with Janelle. She was fantastic! She helped us choose the best options and then was very accommodating by allowing us to pick up the medicine cabinets when they came in, and then to take delivery of the vanity a little later when we were ready for it. This was so helpful in our reno timeline. The delivery guys were great getting the very heavy cabinet and top up into the house. This is the second time we have purchased from them and I would highly recommend them and especially Janelle.
We can’t say enough good things about this retailer! 4yrs ago, we purchased an entire bathroom suite with Janelle’s help. Her service and recommendations were outstanding, and we’ve been extremely happy with the products ever since. And they truly stand behind what they sell. Recently, we needed to replace a broken item. I reached out to Janelle, and within 24hrs of my email, the replacement part was delivered right to us. Incredible service!
Janelle at Tap & Stone was awesome!!! Janelle had a complete and thorough understanding from beginning to end of my Vanity purchase and my Toto Washlet+, which I very much appreciated on my diy bathroom update journey. Very grateful for Tap & Stone. Felicitation!
Met with Janelle and she was excellent. Very friendly, knowledgeable and hard working. I had asked her for a quote and to look into a custom sink/vanity combo for me and she followed up same day. I look forward to working with her again.
We had a wonderful experience with Taps & Stone / Distinctive by Design. We ordered all of our bathroom fixtures, including tub, vanity, faucets, shower system etc. through the great recommendations provided by Kevin. He's super knowledge and was able to recommend the perfect foldable glass shower door for our young family. We also got our kitchen countertops through Tom, and they look beautiful. Everything from ordering to delivery to set up went smoothly and we know have a beautiful bathroom and kitchen to thank them for :)
Haven't had a chance to actually buy anything yet, but the guy in the store spent a good amount of time explaining the various price levels/suppliers to me, checking prices for me, etc. So far so good.
I went to the store on a Wednesday at 2 pm. Staff was there but a rude guy from kitchen place said “they are closed.” On a Wednesday at 2pm? With staff present? No consideration for someone who drove over an hour to visit. Wednesday at 2 pm I can understand on a Monday, but a Wednesday I see the reviews. Pretty bad. Would NOT RECOMMEND!
Taps & Stone Kitchen And Bath Boutique is a Canadian Bathroom supply store based in North York, Ontario. Taps & Stone Kitchen And Bath Boutique is located at 142 Bermondsey Rd, North York, ON M4A 1X8, Canada.
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