Got a small dessert after our burgers. Truly enjoyed the experience. The girl in the front with the pretty lashes was super sweet and helpful. Got the Cookie Dough and Strawberry Cheesecake. Definitely a classic place !!
I’m not the type of person who usually leaves reviews, and I tend to let small things go. But what happened at this location on July 12th around 5:30 PM made me feel I needed to speak up. While I was waiting to order, I noticed the customer before me asking for a plastic spoon. The staff member’s reaction was surprisingly rude—her expression and attitude made it seem like even handing out a spoon was a bother. Then it was my turn. I bought 3 pre-packed tubs of ice cream and politely asked for about 10 spoons since I was sharing with friends. Her face instantly changed—she looked annoyed and confused, as if my request didn’t make any sense. I even said thank you three times, trying to be polite, but she didn’t respond at all. She completely ignored me. Honestly, I don’t understand why asking for spoons with takeout ice cream is treated like such a burden. Isn’t it common practice? I’ve always come to this location because it’s close to home, but after this experience, I’d rather go somewhere else. No one deserves to be treated like an inconvenience over something so simple.
great service and experience, just when the manager isn’t around, not competent or trained to take care of customers, disappointing as hell, would give 0 stars if I could
We had a great experience at Baskin Robbins, enjoying their delicious Strawberry Cheesecake and Vanilla ice cream. Both flavors were rich, creamy, and perfectly balanced in sweetness. The Strawberry Cheesecake had a nice mix of fruity and cheesecake flavors, while the Vanilla was smooth and classic. The location is convenient, especially after shopping at Centre Point and No Frills. It’s a great spot to take a break and enjoy a treat. There’s a parking lot available, making it easy to stop by, and tables for eating if you want to sit and relax. With the weather getting warmer, it’s the perfect time for ice cream, and Baskin Robbins never disappoints. Whether you’re craving something refreshing or just looking for a sweet end to your shopping trip, this place is definitely worth a visit Follow me for more local insights.
Booked a birthday cake 2 days ahead. And within day, told me that they don’t have the flavour anymore.... And asked me to pick whatever ( all the flavour just not the one I ordered) in the fridge.... How hard can be that you make a note someone sent the order....
The ice cream was fine but the washrooms were terrible. A dirty mop must have been used for years, garbage overflowing, paint peeling. Pay someone to clean it, didn't even want to touch the handle. ugh
Great customer service! They were patient with us when we wanted to try multiple flavours. Ended up getting the pumpkin cheesecake which is delicious - you taste both the pumpkin and cheesecake. The kid's scoop satisfied me.
Baskin Robbins & Kernels Popcorn is a Canadian Ice cream shop based in North York, Ontario. Baskin Robbins & Kernels Popcorn is located at 6212 Yonge St, North York, ON M2M 3X4, Canada.
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