Horrible customer service even to the kids! My son walked out of the store with his ice cream and it fell. He got so sad and almost cried.i took him inside and he asked to replace it. The sells person was about to give him the ice cream and then the manager said sorry we can not replace it. We were ordering other icecream for ourselves too. So we left them there since they made my son and us so disappointed. We were a regular of this location weekly. We will never go back to this B.R ever again with the most unkind and non kids friendly management. It wasn’t about $7 icecream. It’s about making kids happy and nice culture of customer service.
I recently visited Baskin Robbins and tried both their classic ice cream and the Enjoy Shake — and I must say, the experience was 100% excellent! The ice cream was creamy, rich, and full of flavor. I chose Chocolate Chip Cookie Dough, and it was absolutely delicious with the perfect balance of sweetness and texture. The Enjoy Shake was equally amazing — thick, smooth, and incredibly satisfying. It’s a must-try! A big thank you to the owner and management for maintaining such high standards of quality, cleanliness, and customer service. Your team is doing a fantastic job, and it shows in every bite. Highly recommended!
: ? Heaven in Every Scoop! Tried the Oreo Cappuccino and Blueberry ice creams at Baskin-Robbins—and WOW. The Oreo Cappuccino is a dream come true for coffee and cookie lovers. It has the perfect balance of rich espresso flavor with crunchy Oreo pieces that give it just the right texture and sweetness. Super smooth and totally addictive! The Blueberry flavor was just as impressive—light, fruity, and refreshingly sweet. It tastes like real blueberries, not artificial at all, and it’s the perfect contrast to the deeper coffee notes of the Oreo Cappuccino. These two flavors together? Absolute magic. Highly recommend mixing them—you get the bold, creamy depth of coffee with a burst of bright berry flavor. Can’t wait to go back for more!
Bought gift cards from this location, however they didn’t have envelopes. Didn’t take the cards back either. Can’t get envelopes from other locations since they only offer envelopes when they sell gift cards.
I think google should start giving options to rate service as zero star. I also want manager of this store to know that mark this date and time of my review the person on cashier was so rude not only with us but others as well. Worst store I hope people do not go here there are other baskin robbins out there.
My favourite place to go when it’s hot. The workers are especially friendly and nice, and their mint chocolate chip ice cream is the best I’ve had anywhere!!!
This place is amazing. I remember the first time I had ice cream here, I swore off all other ice cream stores. The staff is courteous, quick, and accommodating. The store is clean, bright, and smells wonderful. I highly recommend.
Baskin-Robbins and Kernels Popcorn is a Canadian Ice cream shop based in North York, Ontario. Baskin-Robbins and Kernels Popcorn is located at 1917 Avenue Rd, North York, ON M5M 4A2, Canada.
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