Hi, let me start by saying that saying this is the best Suya ever. Since I started eating, I've become addicted. The owner, so far, I've had great interactions with him and I've never had to wait longer than he's told me that my order would be ready. I have shared this Suya with friends and I believe they've made several orders with this company.
I Will start by saying DONT WASTE YOUR MONEY THERE! Very bad hygiene! The owner invited me over to his place on Sentinel Rd when he open the freezer the suya meat was in a WIDE OPENED BAG INSIDE THE FREEZER! Not to mention that the freezer was dirty! Some pieces of meat fell out the bag and he put them back! I was floored! I wish I took a picture! That’s unprofessional I know some people who got sick after eating the food now I understand why! He’s super rude and obviously don’t know what he’s doing. Please don’t waste your time and money!
I would start by saying I have ordered quite a few times from this restaurant via Ubereats with hardly any problem. So I didn't think much of the reviews on here until today. Everything bad you've read here about the customer service is one hundred percent true. I now see that having Ubereats as an intermediary is what had shielded me from the horrible customer service before now. Without exaggeration, it's really, really, really bad! The man has absolutely no conception of how to interact with a customer and projects his frustrations on you without filter. I had an order cancelled by an Uber driver today after waiting over 3 hours for it. I immediately googled the restaurant's contact details to see how we can rectify the situation. I was even willing to go down there and pick it up instead, I called and texted. I wanted the suya that much. But my goodness, when I reached him on the phone? He was yelling and telling me to not to speak while he is speaking and how he is upset with my order...and so many things I don't care to regurgitate here. It's amazing how a business owner can be so rude, insulting and extremely abrasive which is really unfortunate because the actual food is good. But I will be getting my suya from elsewhere going forward. Never again!
SojSUYA is a Canadian Restaurant based in North York, Ontario. SojSUYA is located at 470 Sentinel Rd, North York, ON M3J 1V6, Canada.
Please contact with SojSUYA using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find SojSUYA opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Restaurant in North York
You Might Also Consider