7
1911 Finch Ave W UNIT 18A, North York, ON M3N 2V2, Canada
North York, Ontario M3N 2V2
+16477656000

? Exceptional Service by Neha – A Truly Heartfelt Experience! I recently transferred my SIM to Koodo, and I was helped by Neha, who provided one of the best customer service experiences I’ve ever had. She was incredibly kind, helpful, and full of positive energy. Not only did she guide me through the process with patience and professionalism, but she also went the extra mile by offering an unexpected discount, which made the experience even better. What touched me the most was her genuine kindness—she made me feel welcome and valued, not just as a customer but as a human being. At the end of our interaction, I sincerely said to her, “Thank you, and I will pray for you to always be happy.” That’s how good she was—her kindness left a real impact on me. Neha, thank you for your amazing energy and support. Koodo is lucky to have someone like you on their team. May happiness and success follow you always!

I was just passing by this mobile shop while roaming in the mall and witnessed something very disturbing. A man, who I later found out is the manager of the store, was abusing and fighting with a female staff member inside the store. I was shocked to see such unprofessional and unacceptable behavior happening openly in a workplace. This is not how any manager should treat their team. It left a very negative impression about this store and its management so they can improve on their work culture

Zack gave me excellent customer service. He spent almost an hour to give his best customer service. I will highly recommend to go to him. He has alot of patience and dedication in his work. Wonderfully service I ever received in my life.

Neha truly made my day today! Not only did she save me money on my previous plan, but she also got me a great deal on a new phone. I really appreciate her expertise, dedication, and the effort she put into finding exactly what I needed. I couldn’t be more satisfied with the service. She went above and beyond!

I was there and there was this Indian lady who helped me she was on her phone texting the whole 10 min I was there very disappointed even though she tried to help me.

They could not help me with nothing they just selling service for the company total waste of my time.A new manger is in this store and she is very nice answer all my questions and was very helpful I pay my phone bill here now.

Very nice place , good layout, the look and feel is inviting but the staff do no have the psychology of the customers to hold them down persuasively. Most of the time watching them while passing they seems too busy pressing the phone or fiddling with one gadget or the other.

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TELUS | Koodo - Jane Finch Mall — Telecommunications service provider in North York

We are glad to greet you!

TELUS | Koodo - Jane Finch Mall

Telecommunications service provider at 1911 Finch Ave W UNIT 18A, North York, ON M3N 2V2, Canada. Here you will find detailed information about TELUS | Koodo - Jane Finch Mall: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Sunday
    12–5 PM
  • Monday
    10 AM–8 PM
  • Tuesday
    10 AM–8 PM
  • Wednesday
    10 AM–6 PM
  • Thursday
    10 AM–8 PM
  • Friday
    10 AM–8 PM
  • Saturday
    10 AM–6 PM

Rating

3
/
5
Based on 7 reviews

Contacts

State:
Ontario
Address:
1911 Finch Ave W UNIT 18A, North York, ON M3N 2V2, Canada.
City:
North York
Phone:
Postcode:
M3N 2V2

About TELUS | Koodo - Jane Finch Mall

TELUS | Koodo - Jane Finch Mall is a Canadian Telecommunications service provider based in North York, Ontario. TELUS | Koodo - Jane Finch Mall is located at 1911 Finch Ave W UNIT 18A, North York, ON M3N 2V2, Canada.


Please contact with TELUS | Koodo - Jane Finch Mall using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find TELUS | Koodo - Jane Finch Mall opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about TELUS | Koodo - Jane Finch Mall

  • Simran
    Added 2025.07.22
    ? Exceptional Service by Neha – A Truly Heartfelt Experience! I recently transferred my SIM to Koodo, and I was helped by Neha, who provided one of the best customer service experiences I’ve ever had. She was incredibly kind, helpful, and full of positive energy. Not only did she guide me through the process with patience and professionalism, but she also went the extra mile by offering an unexpected discount, which made the experience even better. What touched me the most was her genuine kindness—she made me feel welcome and valued, not just as a customer but as a human being. At the end of our interaction, I sincerely said to her, “Thank you, and I will pray for you to always be happy.” That’s how good she was—her kindness left a real impact on me. Neha, thank you for your amazing energy and support. Koodo is lucky to have someone like you on their team. May happiness and success follow you always!
  • Kavs
    Added 2025.07.20
    I was just passing by this mobile shop while roaming in the mall and witnessed something very disturbing. A man, who I later found out is the manager of the store, was abusing and fighting with a female staff member inside the store. I was shocked to see such unprofessional and unacceptable behavior happening openly in a workplace. This is not how any manager should treat their team. It left a very negative impression about this store and its management so they can improve on their work culture
  • Israel Akpovoke
    Added 2025.07.09
    Zack gave me excellent customer service. He spent almost an hour to give his best customer service. I will highly recommend to go to him. He has alot of patience and dedication in his work. Wonderfully service I ever received in my life.
  • Simon Asfaha
    Added 2025.03.29
    Neha truly made my day today! Not only did she save me money on my previous plan, but she also got me a great deal on a new phone. I really appreciate her expertise, dedication, and the effort she put into finding exactly what I needed. I couldn’t be more satisfied with the service. She went above and beyond!
  • Dreams
    Added 2019.07.05
    I was there and there was this Indian lady who helped me she was on her phone texting the whole 10 min I was there very disappointed even though she tried to help me.
  • By owner
    Added 2019.07.15
    Hey Zara! We apologize about your bad experience. We would love to make it up for you. Feel free to drop by anytime!
  • Maize Blanchard
    Added 2018.10.03
    They could not help me with nothing they just selling service for the company total waste of my time.A new manger is in this store and she is very nice answer all my questions and was very helpful I pay my phone bill here now.
  • By owner
    Added 2019.01.08
    Thank you for your positive feedback. What is it that we could have done to earn a 5-star review?
  • Adelaja King
    Added 2018.09.26
    Very nice place , good layout, the look and feel is inviting but the staff do no have the psychology of the customers to hold them down persuasively. Most of the time watching them while passing they seems too busy pressing the phone or fiddling with one gadget or the other.
  • By owner
    Added 2019.03.26
    We are sorry to hear that. Please come back and we will make it up for you!
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