Lorinda was very helpful, and Renee was a rockstar in helping me complete a purchase over the phone after sourcing some product that was in short supply. So helpful and patient throughout. Evin the delivery guy was also warm and professional. After placing my order around 4:30pm, I had it by 7:30pm! Awesome customer service all-around. I'm recommending all of you for raises. Thanks again for your help!!
New website layot is slow and crappy. They never update THC amounts and give you a range. It's a pain to look through products they carry. Will be shopping elswhere from now on. Also the last time I was there some new girl was squeezing my bag to feel the buds inside. Why would you squeeze other people's weed? Are you trying to pregrind it for me?
After emailing Benjamin and getting his reply, I would lower to a zero star if Google had that ability. The issue is that once upon a time I used to come in Mondays for edibles at a 10% discount. The last time I visited the shop the store manager refused me the discount on the drinks even though in the past they had. I told him in the past drinks were part of the deal, and since I drove all the way, if he could honor it one last time. He would not do it one last time. So I left and gave a one star review. I have not been back since. Then when I emailed Benjamin, all he said was "sorry and I hope that you come back." Well I am not coming back because you don't value my time. "Sorry" doesn't fix everything. Time is money. You should have offered me something small and menial, to show that you do respect my time and the fact that I drove all the way over for a regular deal that I had been suddenly denied.
Absolutely terrible experience two times in a row with this place. Maybe it’s different in person but they are extremely unprofessional for delivery and constantly forget your order. If I didn’t call both times I’ve tried ordering, I would be out money with nothing to show for it because they don’t do their due diligence. I find that concerning with an AGCO establishment.
Sessions North York is everything you need at a dispensary. Friendly, knowledgeable staff to go along with a great selection that updates at a great pace. They also deliver which is huge to people living in a community without a local dispensary! Highly recommend!
Very disappointing to have to write this review as I have had great experiences at this location in the past, but my visit today along with the customer service experience with manager ‘Shantel’ left a very bad taste in my mouth. I visited this location at 2:30pm with two budtenders on the floor, who were both occupied with other customers. This is completely normal and fine as usually someone will be available shortly. However, merely 20 minutes pass with no one even ‘checking in’ or approaching me (as well other customers who have entered). At this point, I am a bit frustrated, so I ask one of the budtenders if anyone else is available to assist. Immediately, the manager ‘Shantel’ comes out from the back. I found this increasingly frustrating as the two workers did not think to seek out an extra body when assistance was clearly available and needed. Although thus far was a bit frustrating, I can understand as miscommunication can happen in the workplace. It is what occurs next and my experience with ‘Shantel’ that left me truly shocked and ultimately disappointed with this location. As ‘Shantel’ was cashing out my order, I calmly expressed my frustrations and overall disappointing experience I had that day, all in good faith towards appropriate customer feedback. All other staff I have talked to in the past have been super nice and helpful so I was shocked when Shantel’s response in a extremely condescending tone was “There’s already two workers here.” I was truly taken back by her response, as it expressed no sympathy nor understanding and took no attempt to take my feedback seriously. Rather than offering a response that would further the conversation to a more positive light (or even understanding), manager ‘Shantel’ chose to respond in a condescending tone, defensively, and overall inappropriately. I highly suggest she exercise a more appropriate manager- customer relationship moving forward. In lieu of any real customer service, a patronizing 10% discount code was offered for my next visit but declined. Once again, I have had great experiences at this location in the past, but my experience with manager ‘Shantel’ has left me hesitant and reluctant to visit this location again. TLDR: Location has a good track record but reluctant to ever return due to an extremely underwhelming and dissapointing customer service experience with manager 'Shantel.'
I placed a order via dutchie no one never came deliver my order and the store did not call me , give me a notice or refund me. STAY AWAY FEOM THIS SCAMMERS.
Sessions Cannabis North York is a Canadian Cannabis store based in North York, Ontario. Sessions Cannabis North York is located at 4700 Dufferin St, North York, ON M3H 5S7, Canada.
Please contact with Sessions Cannabis North York using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Sessions Cannabis North York opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Cannabis store in North York
You Might Also Consider