I’m leaving this review for the new owners in the hope that they can turn this salon into a standout spot in the area—especially since there are so few quality nail salons nearby. First and foremost, please ensure your staff are properly trained in both nails and waxing. I’ve had unprofessional service in both areas. This week, I was burned during a waxing session because the technician poured hot wax directly on my skin and clearly didn’t know how to wax arms correctly. The space itself could also use some attention. The Christmas tree and other items collecting dust should be removed. The faded photos could be replaced with something more modern, like digital screens. Right now, the space looks outdated and unclean. The nail polish selection could really use an upgrade—new polishes and a wider range of modern colours would make a big difference. Honestly, I stopped myself from getting a nail service because I didn’t trust the technician after the waxing incident, but also because the colour options felt very outdated—more suited to an older crowd and not reflective of what people want today. Cleaning up the front area would also help the overall impression. Get rid of the stacks of magazines, cardboard on the floor, and the cluttered coat rack. The salon just needs a deep clean and a bit of a facelift. Additionally, the new bright white lights don’t create a relaxing atmosphere. Softer lighting could make the space feel much more welcoming. Lastly, seeing staff lying or sleeping on the couches doesn’t look professional and takes away from the overall experience. I’d be happy to remove this review once the new owners have acknowledged the feedback. This salon has a lot of potential, and I’d love to see it thrive instead of being overlooked.
Alex does such amazing work! He always goes above and beyond. Saw him yesterday and I couldn’t believe he came in to see me on his day off. Well done Alex! See you soon!
I visited today . At first of all they are so rude . I paid 85$ just for french like srsly . And the lady there name Linda might be . She is skinny and she takes upto 3 hrs and 15 minutes for just french almond shaped nails . She don’t know how to do nails . She nvr ask me why kind of shpe u want she did so baddd . Do not visit this shop . Not worth it . No cleanliness . No towel to soak off hands srsly . Sooo bad i hate it alot . It is a request to owner to please take a look and please hire professionals not this kind of people who don’t know how to do their work . Look at this . Is his look like for 85$ srsly ??♀️????????????
VERY rude staff, esp lady with black hair. I came in for the first time and the greeting was wildly unpleasant and they started barking orders at me “take off shoes; sit there.” When I asked for the cost, they got hostile. And super unhygienic shes laying on the couch with her feet up touching things with dirtied hands, not washing them before starting. Go elsewhere.
I got my acrylic nails day before xmas but they are already falling off after 5 days- uneven application and they chipped easily. I will never come back anymore!
The behavior of the staff was very unprofessional, especially the manager she was really rude. Additionally, the nail services did not meet professional standards at all.
Very friendly service..yes I spend alot of money there. I got a guy to do my acrylic nails..bad idea..in 1 week they all fell off. My nails didnt even grow out yet..not enough glue maybe.obviously men can't do nails..and I paid like 67 dollars thats including 10 dollar tip. Im not happy with the results of my nail experience. I dont believe they will do over again for free.
Nail Gallery is a Canadian Nail salon based in North York, Ontario. Nail Gallery is located at 4911 Bathurst St, North York, ON M2R 1X8, Canada.
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