Not clear communication. They mostly talk in their own language. I don’t mind if they talk amongst themselves but when you are dealing with client and other person wants to add something, you should speak English so we also understand what is going on.
I want to take back my previous review because the salon went above and beyond to fix my nails and I’m so glad I gave them another chance. The staff were genuinely kind and understanding, and I really appreciate how they handled everything with such professionalism. Sunny, in particular, was so attentive. She paid close attention to every little detail and made sure I was happy with the shape, length, and overall look. You can really tell she cares about her work and her clients. My nails look beautiful now—clean, even, and exactly what I was hoping for from the start. I left feeling relaxed and satisfied, and I’ll definitely be coming back. :)
I am always so happy going here, Sunny is so so gentle and always does the most amazing job. I called last minute and they squeezed me in! Sunny also does the most beautiful nails!
I got a gel manicure and pedicure a day before a beach trip. A day and a half after my appointment I noticed the polish on my toenail was lifted and when I touched it, it was clear it had not adhered correctly and the whole thing peeled straight off. Now I’m stuck at a resort trying to fix it. Absolutely would not recommend.
They were able to take us quickly. Took my 97 1/2 year old mother in for a mani / pedi - they were great with her. I got a manicure that also well done.
I went for a manicure and pedicure and ended up with severe scratches on my feet because the technician buffed too hard and didn’t stop until I asked her to. I also got a medium cut on my finger. The staff told me I was being too 'sensitive.' This is what my feet look like four days later—worse! If you want an unforgettable experience, visit this place. Unbelievable service. edit: 4 weeks after still not healed from scratch. I visited on August 25 afternoon. My technician was a lady in a 50s.
Went in for a pedicure, the girl rushed the pedicure didn’t scrub the bottom of my feet enough, barely massaged my feet and after I was finished that was it, I had to test them to make sure I could leave . The price is great but they lack in customer service.
Soho Nail & Spa is a Canadian Nail salon based in North York, Ontario. Soho Nail & Spa is located at 1396 Don Mills Rd. Unit B115, North York, ON M3B 0A7, Canada.
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