I went to your store yesterday to look for shoes and met one of your employees. Her name is Marzia. She was very pleasant, warm friendly and patiently service answered all my questions and completely met my needs. Congratulations on hiring such an excellent employee! For sure I will choice your store for my first choice in the future purchases only just because of her. I hope you will treat her well in the future. Thanks!
Alyssa B provided great service today. She knew exactly what we were looking for and made very appropriate suggestions. Highly recommend Alyssa and Browns shoes
I was really disappointed by the service. I came in and the story wasn't really busy but I struggled to get the girls to help me find my size. There was only two options I was looking at, I wanted a 9 and every time they had to go to the back they were kissing their teeth and chatting behind the desk making me wait. After the second time that happened I walked out. Not worth being treated like that for a pair of shoes
Yesterday I went in to buy a pair of shoes with my wife. The pair of shoes that they provided me with was old and scratched on the leather. I asked for a new pair and the staff member told me the shoes she gave us should be new. They were clearly a display model; not new shoes. I asked again if she had a new pair and she said that the one we had was the last pair without checking the back again. When we said we didn't want the shoes she took the box and kissed her teeth at us. It was very unprofessional and very Rude.
Lack of staff training. Sold me a pair of clarks original without informing me that the size is UK, which 0.5-1 size larger than US. Ended up owning a pair of oversized shoes. You could have done a better job in training.
The girl worked as cashier was very rude had no manners Came couple times to this location been this way every time I visited but this time it was worst I recommend to not shop from this location
I shop at this location for a while now. Bought money shoes that I liked. But last time I bought B2 brand shoes black man size. And they keep coloring my socks. Even after washing, my socks are stained with shoes color. I think they used cheap shoes insoles or material. Caus this doesn’t happen with other brands
Browns is a Canadian Shoe Store based in North York, Ontario. Browns is located at 1800 Sheppard Ave E #2033, North York, ON M2J 5A7, Canada.
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