My son was so excited when we got him a ride on. The first time I built it myself, the screw broke.. he told us they don't have any screws so we went and bought new ones. Keep in mind, we asked the guy to check it out if we built it the right way, and he said "everything good!". The second time it broke, I took it there again, the guy who was there blamed everything on us and that the warranty would not cover that.. I didn't give up so he took the time to built and fix it himself.. he told us that's the right ways.. now the crew broke again. These ride ones are cheaply made in china and they're selling them expensive.. maybe buy from stores like Toys r us. I'm sure they're more helpful
Order Number KidsCars1676 : ordered December 1st 2022 with the item being in stock (it's still listed as in stock as of today). Have heard nothing an no one responded to several emails we sent. Phone also not working. Please update me on this immediately and I may update my review.
I ordered a car at the end of March 2022. They didn’t respond to me or confirm my order for 1 Month. When I finally received the car it worked for two days and then started shooting forward and slamming to a stop. So unsafe that I had to stop my children from using it. I called the company and they told me it’s not their problem. They haven’t returned any of my emails and every time I call they say they will call back. The warrant company DTI direct, was contacted and mailed me the wrong part. They have also stopped responding to me. I have had this car for 3 months and it worked for 2 days. No one responds. Kids cars and DTI direct have the worst customer service I have ever seen. I asked for a refund and received no response. I spent $900 on a car that does not work. Talk about a mood killer for a 2 and 3 year old child. This company is horrible and I would never recommend anyone order anything from them. If the company reviews this my order number is Kidscars1509, maybe you will respond to this.
That is because it was ordered under Michelle H. I placed an order 2 weeks ago for my daughter’s car for her birthday this weekend. It said it would be delivered on June 15th. I just spoke to Canada post and my order was shipped on the 15th and now her birthday present will not arrive until the 20th not in time for her party. I tried emailing and calling and no one got back to me. I also received an email saying my order was shipped on the 10th but Canada post said the shipping label was just created and not shipped out. Just very disappointed because we wanted this to be her birthday surprise for her party. I do know things happen but your delivery date should be more accurate if you do not plan to ship it out until the day you say it should be delivered.
I ordered a vehicle for my son in the beginning of April. The vehicle was on preorder for end of April. A week into May, I had heard nothing in regards to my order. I emailed and waited another week with no reply. I emailed again with no reply. I called and didn’t get through until the third try. When I did, I was told my vehicle I ordered wasn’t available in the North York location, even though I had ordered it to be picked up at their North York location. He said he would look into it and get back to me via email. He followed up along with another person at the same time, both of them saying something different. I waited another hour and got clarification that the vehicle would be in North York for pick up the following week. That week came and went, along with 2 more weeks. No communication. I emailed again. With no reply.. twice. I called and they ultimately told me the manufacturer kept pushing the date, and that I could get a refund. They did not seem sorry, or anything. I finally asked for a refund. I would not recommend this company to anyone looking for a car for their kids. Their customer service is awful. I consider myself a fairly patient and understanding person, but this was insane. I ended up ordering from Elite Custom Designz and had a great experience.
I'm very satisfied with the guys at toofast. I've bought 4 cars for my nieces nephews. If your looking for a reliable source I definitely recommend these them. Thanks again
Thank you for the service! Shoutout to Ricky, thank you for helping us get the perfect gift for our Nephew back on May 1st. We never forgot your kind service and gift, wanted to make sure the public sees all 5 stars from our end cause you guys deserve it! Got this Dope Blue Bugatti for our 2 year old Nephew. He’s a tall boy, so we were worried it would be too small and he’d outgrow it soon, but so glad it’s a great size and spacious, it’s definitely gonna be around for a while. Our boy loves it!! The parental remote drive feature makes it great to take on walks.
Kids Cars CA - Kids Ride On Toys Store is a Canadian Toy store based in North York, Ontario. Kids Cars CA - Kids Ride On Toys Store is located at 4699 Keele St Unit 3, North York, ON M3J 2N8, Canada.
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