In this industry, honest people are hard to come by and he’s definitely an honest and fair person. Great prices and amazing service! Will definitely do business again.
Popped in to see if they could fix my daughter's charm bracelet - the clasp was bent. They did it while I waited, were very friendly, and said it was such a simple fix that there was no charge. next time I need jewelry, or a repair, Ali at Golden Gate has my business!
I don’t usually take the time to write long reviews, but my experience at Golden Gate Jewellery was so exceptional that it deserves more than just a quick thank-you. From the moment I stepped inside, I felt like I was in the hands of someone who truly cared about their craft — and about their customers. The owner, Issa, didn’t just sell me a service; he took the time to teach me the basics of watch care and polishing in a way that was clear, patient, and even fun. He walked me through the proper techniques, explained the different levels of polishing, and gave me an honest breakdown of how long a real polish should take (versus the shortcuts some places try to pass off). I left with new tricks and knowledge that will stick with me for life. What stood out most was how Issa treated me — like a friend, or even like his own son. He genuinely wanted me to understand the value of good workmanship rather than rushing me through. That kind of personal attention is almost impossible to find these days, and it made the whole visit feel special. Unfortunately, my experience elsewhere was the total opposite. Before coming here, I went to another shop that tried to scam me into paying for a “quick polish” that would have done more harm than good. They were pushy, dismissive, and clearly more interested in making a fast buck than giving honest advice. After seeing how a professional should actually handle watches, I can confidently say that those guys were crooks compared to the integrity I found at Golden Gate Jewellery. If you’re looking for a place where you’ll be treated with respect, where craftsmanship still matters, and where you’ll leave knowing more than when you walked in, I can’t recommend Golden Gate Jewellery enough. Whether you’re a beginner learning how to take care of your first watch or someone who just wants quality service from people who care, this is the spot. Thank you again to Issa and his son for going above and beyond. You’ve earned a loyal customer for life.
I had a wonderful experience at Golden Gate Jewellery! I brought in a few items to be repaired, and for the minor fixes they were able to take care of them on the spot (and at a very reasonable price!). What really stood out was their honesty: they actually advised me not to fix one of my pieces because doing so might compromise its beauty and integrity, which I truly appreciated! They also have a gorgeous assortment of jewellery on display, though I wasn’t in the market to buy this time... I’d definitely recommend them for anyone looking to repair or care for their jewellery. :)
Dropped my Bulova, which was a gift from my late husband & they changed the cristal on it, the winding mechanism & crown within 24 hrs- absolutely amaising staff & great service. Highly recommend this place, again amaising people!
I always enjoy the friendly service and the jewelry prices are reasonable, high quality and unique pieces. Repairs are done quickly, efficiently and are guaranteed. This family owned business is run with integrity and I always walk away satisfied with their warm and gracious service.
I got this ring from Golden Gate jewellry. I had an amazing experience with Ali, good customer service, he listened and understood what i want and he came through, he delivered on my engagement ring the outcome was amazing and ring quality is perfect. I’m satisfied on the service and overall quality and look of the product. Highly recommended and for sure Ali will help you get what you want.
Golden Gate Jewellery is a Canadian Jewelry Store based in North York, Ontario. Golden Gate Jewellery is located at 1700 Wilson Ave, North York, ON M3L 1B2, Canada.
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